What to Do If You Have Gray Market Sellers Breaking MAP

Where’s the MAP? No, we don't mean Dora the Explorer’s talking, overly self-exuberant map. In the eCommerce world, MAP is an acronym for “minimum...

I'm Bargaining Too Often With Retailers: Why You Need to Fight Margin Erosion

You sell a shirt at $34 in your brick-and-mortar stores. Customers go in, find one they like, and all seems well—until they price-check the shirt...

How to Improve Customer Retention on Amazon

Brand loyalty is decreasing every day. Thanks to the World Wide Web, customers can access products from businesses around the world. With more...

Why Your Retail Partners Are Mad and What to Do About It

For many businesses, teaming up with other retail partners is a win-win solution. When this works well, both companies benefit from increased...

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